Shipping & Delivery Policy – GiftTown1819
At GiftTown1819, we are committed to providing fast, secure, and reliable delivery to all our valued customers. Please review our shipping details below:
1️⃣ Order Processing Time
All orders are processed within 1–2 business days, excluding weekends and public holidays.
2️⃣ Shipping Options and Costs
- Standard Shipping (Canada): $5.99 (Free on orders over $50) – Estimated delivery within 3–7 business days.
- Express Shipping (Canada): $15.99 – Estimated delivery within 1–3 business days.
- International Shipping: Rates are calculated at checkout based on the destination, with estimated delivery within 5–15 business days.
- Local Delivery in Brampton:
- Free local delivery for orders over $35.
- A $5 delivery fee will apply for orders under $35.
- Same-day delivery is available for orders placed before 11:00 AM.
3️⃣ Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details, allowing you to monitor your delivery in real-time.
4️⃣ Customs, Duties, and Taxes
International customers are responsible for any customs duties, taxes, or additional fees that may apply upon delivery.
5️⃣ Shipping Partners
We work with trusted carriers such as USPS, FedEx, and DHL to ensure your order arrives safely and on time.
6️⃣ Delivery Issues
If you experience any issues with your delivery, such as delays, damages, or lost packages, please contact our support team within 48 hours at gifttown1819.ca@gmail.com.
⚠️ For claims regarding damaged or missing items, please provide a clear unboxing video as proof.
Thank you for choosing GiftTown1819. We aim to provide the best shipping experience and deliver your items as quickly and securely as possible. If you have any questions or need assistance, please feel free to reach out to us! are honored to be part of your special moments and are always here to assist you!